Under the provisions of General Data Protection Regulation (UE) 2016/679, we provide you with the following information, in order to make you aware of how we collect and manage the personal information you provide to us.
The data Controller is: COMEC snc di Mariotti G. e C. – Via Archimede , 719 – 21042 Caronno Pertusella – ITALY
Tel. 0039 0296457330 – Fax 0039 029650525
We may collect data about you in a variety of ways.
It isn’t required to provide personal data to view our website. The server automatically collects information when you access our website, such as your IP address, your browser type, your operating system, your access times and duration, and the pages you have viewed directly before and after accessing the website, and the device you used to access the website. These information are stored at an aggregate level in the server logs for diagnostic purposes.
The site allows you to subit a generic information request and a specific technical assistance request using dedicated forms. In order to send the form, you have to provide some personal information to identify you as the person making the request. These data are used to generate e-mail messages towards the responsible persons of COMEC snc.
The site allows the subscription to a forum dedicated to the discussion among 10micron mount owners, and to the download of documentation, firmware updates and software updates.
When you register to our forum, we collect your email address and an username of your choice. If you own a 10micron mount, we collect your mount model, serial number and purchase date. If you don’t own a 10micron mount, we require that you provide the reasons you are interested in reading our forum; in this case activating your account is exclusively at our discretion.
You may, but are not required to, provide other personal information such as your birthday, location, and website, to improve your interaction with other forum members. In all cases, you have the option of what information in your account is publicly displayed. Your username and signature will be shown to all forum members.
We also store the IP addresses that you use to post with, to improve the security of your connection with the forum website.
You, as an user of the forum, may send personal information by posting messages on the forum. The messages are considered to be publicly available as it will be indexed by search engines as well as on-line archive sites. We discourage you from providing any personal information in the text of the messages.
We do not collect sensitive personal data.
When compiling the information request form, we use your data to provide the appropriate information, with the aim of establishing a commercial contact. The data you provide are sent by e-mail to a commercial representative of COMEC snc to initiate an e-mail exchange, and they are not stored in any other way.
When compiling the technical assistance request forum, we use your data to provide the technical assistance service. The data you provide are sent by e-mail to a technical representative of COMEC snc to initiate the technical assistance procedure. The data may be stored on an internal archiving system of COMEC snc for the duration of the technical assistance procedure.
When registering to the forum, we use your email address to manage your account and send you automatically generated emails related to events in the forum (such as answers to your posts or private messages), depending on your preferences as set in the User Control Panel. You have the option to opt-in or opt-out of automatically generated emails at any time, should you wish to stop receiving them.
The personal details that you give us when you sign up, or add later, will be used for the purposes of 10micron forum functionality. If you are a 10micron mount owner, and you have identified yourself as such, we will use your data also for managing technical support requests after they are started by you. Your data will not be used for anything else and neither will they be passed on to any third party without your explicit consent.
We will not use your personal data for any other purpose. We will not contact you for marketing purposes, direct or indirect, nor will we profile you.
Personal data are processed by personnel of COMEC snc which has been authorized to do so under the responsibility of the Controller, for the purposes above stated. Personal data related to the web services may be managed, occasionally and in case of maintenance of the services, by third parties authorized by the Controller, under the supervision of the Controller, and exclusively for the time and scope required for performing the maintenance service.
Personal data will not be communicated nor sold to anybody else.
Personal data are processed in the territory of the European Union. The forum database is hosted by Aruba SpA, Italy. Backups and archives of the technical assistance data are hosted in the offices of COMEC snc.
Personal data are stored for the period required to complete the purpose for which they have been collected.
The forum database and web server are hosted by Aruba S.p.A. and secured at their data centers using standard industry-accepted protocols.
Comec snc uses industry-standard measures to avoid the illicit or inappropriate use of collected data, and their unauthorized change. Data can be accessed only by authorized personnel under specific rules.
You have the possibility of exercising the following rights, without additional costs or delays:
1. right to access your personal data and obtain a confirmation of the existance or absence of personal data related to you; right to obtain the amendment or deletion of the data; right to limiting the scope of the data processing;
2. right to oppose to the processing;
3. right to data portability (for data in electronic format), per art. 20 GDPR.
In case you are a forum user, you can check, at any time, the personal data we are holding about you from the Privacy Data section of your User Control Panel, and download them in CSV format.
Your User Control Panel allow you to modify your personal information at any time (Profile -> Edit profile) and to delete your account entirely (Delete My Account).
For any request related to exercising your rights, you can write to:
COMEC snc di Mariotti G. e C. – Via Archimede , 719 – 21042 Caronno Pertusella – ITALY
Tel. 0039 0296457330 – Fax 0039 029650525
You have the right to complain to the local Data Protection Authority: